About Reliance Autocare
Roland was always interested in how things worked and was taking things apart before he got out of elementary school. By the time he got out of high school he was pretty good at putting them back together again. While working for a couple big companies Roland restored a few antique and specialty cars as a hobby. Along the way he rebuilt a few engines, clutches and transmissions too.
Roland had a desire to go into business for himself and decided to do what he liked doing best, fixing cars. In 1977 he opened Reliance Radiator which specialized in the repair of automotive cooling systems and huge industrial and construction equipment radiators. So many customers asked if Reliance could do their other work as well that in 1985 Roland bought the current location and began doing a full range of repairs on all cars and light trucks. At that time the name was changed to Reliance Autocare to better describe how the business had expanded.
In 1994 a large addition was put on the building which increased the number of service bays from two to five. Over the years Roland invested in the education of his mechanics, and the tools and technology they needed to be the leaders in quality repair services. Roland was among the first to computerize all customer records, and subscribe to information databases, first on CD, then DVD, and now on the internet. He was one of the first supporting members of the International Automotive Technicians Network. All data and Identifix and Toyota Information Services were all added to help ensure all the latest information is readily available.
Roland has always insisted that customers be treated with courtesy and respect, and that all cars be properly diagnosed before the repairs are quoted and the work begun. Doing a repair one time and on time has always been his standard. Come on in and find out why Reliance Autocare was voted "Best Garage" by hand written ballots from the readers of the The Nashua Telegraph five out of seven years, including four years in a row!
Dave came to Reliance in January 1999, already an experienced mechanic, to become our new manager. The manager of a small garage wears many hats, and in those 12 years he has become an absolutely integral part of the business: managing the front desk, ordering parts, supervising the mechanics, and when needed, doing automotive repairs.
We have many satisfied customers who enjoy dealing with Dave. But one in particular, enjoyed it so much, she married him! Betsy came in one day with an automotive problem, they started chatting, and a few years later, became Mr. and Mrs. We can’t guarantee you’ll meet the love of your life at Reliance, but we can guarantee that with his 36 years of experience, Dave will make sure that your car is treated with the same attention he would give to his own!
John first came to Reliance as a high school student nearly 10 years ago, intending to job shadow for just one day, but that one day led to an after school job and (except for a two year stint attending an automotive course in Florida) a continuous association with Reliance. From a high school kid to a green apprentice to a professional mechanic, Reliance has seen John grow, develop, and hone his automotive skills. One of his main interests is advanced drivability diagnostics and he enjoys a good challenge.
Always looking to further improve his skills, John was an outstanding student and graduated with High Honors from Nashua Community College and a degree in Automotive Technology. John is a pleasure to work with and be around and we hope our association will continue for years to come!
Caleb first came to work at Reliance in 2003; his keen interest in fixing cars led to quickly becoming a top notch technician. There was no job he wouldn't take on and he became a key member of our repair staff. He worked at Reliance for several years before answering a patriotic call and joining the U. S. Marine Corp. Reserves. Following basic and advanced training, Caleb was deployed to Iraq where he served for almost a year.
Upon his return he came back full time to Reliance until he made the decision to become a police officer. He’s now an officer with the Nashua Police Dep't, and also a part time technician at Reliance. He enjoys his law enforcement career but definitely doesn’t mind getting his hands dirty when we need him. We're glad that Caleb's hobby is fixing cars and we look forward to days when he comes in to help.
Marie has been with Reliance in one capacity or another since we opened in 1977 as a radiator shop. At that time, she was the radiator pick-up and delivery person, making frequent rounds of our local wholesale customers. With two small children and a baby, that was the extent of it for a few years. As the business grew, we needed someone to do part time office work. From a couple of hours twice a week to being at Reliance every day, she’s proud to wear the title of Office Manager. She’s also been the Plant Manager of our garden customer waiting area since it was developed, back in the 90’s, and enjoys making it a pleasant place to wait or just spend some quiet time.
Dominic is Reliance’s youngest employee; he is Roland and Marie’s grandson. Dominic works after school and during summers doing general shop cleanup and maintenance. He is a senior at Nashua North High School but has not decided what career he will pursue in the future. Dominic has excelled at baseball and basketball which he has played for many years and would enjoy a career in some aspect of sports.
Roland runs a great shop. Dave is easy to deal with. I have had many vehicles repaired here and they stand behind the work, promising the vehicle back with the repair complete at the price estimated. I am glad to go back time and again. I highly recommend this shop for any repair needs.
Fixed my car
We have been going to Reliance Autocare for 15 years or more. I literally coasted into their parking lot after having our car "fixed" by another shop. Not only did they correct the problem (my car was previously in the shop with another local garage for 4 days before this happened), but they solved the problem that day and for a reasonable price! We have 5 cars right now, all at various ages and we always feel confident that the team at Reliance will give us an honest opinion, be trustworthy and treat us with respect!
Superior service and technical skill
I have 4 vehicles in my family. Some under warranty and others not. Like many, I sometimes go to a big box repair shop for the $20 oil change. The last time I went they told me I needed new brakes/rotors in order to pass my next inspection. ($500) I have always use Reliance for any non- warranty work. I dropped my vehicle off this morning and 30 minutes later Dave called me and said the work was unnecessary and the brakes looked good. Dave has always been honest on price and explains what is actually necessary. Another vehicle I dropped off to Reliance needed about $50 in brake maintenance instead of the $600 quoted by another shop. Reputation and integrity are everything with Dave and Reliance. I truly appreciate their honesty.
Reliance is the single best auto repair shop in the entire area. Quality and dependable service, prompt and reasonably priced. Roland, Dave and team are a treat to deal with.
Great service with fair prices
I have been using Reliance Autocare since I can remember. I’ve always been extremely satisfied with the care given to all my vehicles, including my Lexus GS350 and my husband’s Toyota Avalon. Dave has always been courteous and accommodating in scheduling our appointments. They are a very knowledgeable and trustworthy business. They will give you very fair pricing, unlike some of the dealerships who will tell you that you need all kinds of unnecessary work done. Roland always stands behind their work and shows true pride of ownership. We have recommended Reliance to many friends and they have done the same. On a recent visit to our relocated friends in D.C., they commented, “Wish we had a Reliance down here!” Don’t know what we’d do without them.
Excellent experience with Dave and the crew. Will be a repeat customer!
My family has used Reliance for over 25 years! We also have a business and so have had vans seviced there as well. They always do a good job, let us know what else we have to have fixed if they see something. Our cars and trucks have been reliable and last a long time since my dad started using them when I was a kid. Now my wife and I take our cars there too.
After having lived in Nashua for over 15 years now, I've used a number of auto service centers in Nashua. Most of them were very unpleasant experiences. However, I've had the good fortune to be Dave's customer on a number of occasions and I've always been extremely satisfied with the work that Dave and his crew and have done for me. There are NONE in this area that come close to Dave and his team at Reliance. I strongly echo JSO's comments.........you can absolutely trust Reliance Auto. Reliance provides reliable high-quality service that is unmatched in this area. I recommend Reliance Auto to anyone who needs automotive services.
One thing that Dave and his crew bring to the auto repair business is a sense of trust. They do excellent work at reasonable prices. I would not hesitate to recommend Reliance to anyone.
Can't beat Reliance!
My family has been using Reliance Autocare for as long as I can remember. My father got his cars fixed there and now my wife and I do. All in all they have kept at least 6 different cars on the road until it was time to replace them. They always call and tell us what is wrong and how much it will cost. I can't remember the bill ever being different than what they said. Our cars are ready when they say they will be and most of the time we can wait for fast stuff like an oil change or state inspection. They have a nice waiting room (with lots of magazines my wife likes!) and I like the coffee. Dave and Rolland are the best! We can't imagine ever going anywhere else.
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- Official New Hampshire State Inspection Station #738